Meet the Family Focus Team

A happy man with glasses carrying two young children outdoors, with trees and a house in the background.

Dedicated. Compassionate. Rooted in Community.

At Family Focus, our team is the heart of everything we do. Each member is deeply committed to empowering families, supporting fathers, and strengthening the bonds that help communities thrive. With diverse backgrounds in social work, education, counseling, and community outreach, we work with one shared mission: to provide trusted, culturally responsive support services to families across Northern Indiana.

Whether we're helping parents navigate new responsibilities, guiding teens toward a brighter future, or advocating for stronger family connections, our team leads with empathy, respect, and a passion for making a difference.

We’re proud to serve you—and we’re here to help, every step of the way.

Administrative Staff

  • Lori English

    OPERATIONS & BILLING MANAGER

    Lori has been part of the Family Focus Team since 2011. With a background in Healthcare Administration from the University of Arkansas, she brings her passion for operational logistics to every task. As the Operations and Billing Manager, Lori oversees everything from facilities to finances—ensuring the agency runs smoothly across 12 counties.

    She loves supporting the team behind the scenes, helping therapists and aides focus on the families they serve. Lori finds satisfaction in making a difference through strong systems and leadership. When not working, she enjoys traveling and cherishing time with her grandchildren.

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MANAGEMENT TEAM

  • A woman with long blonde hair taking a selfie in a car, smiling, with sunglasses on her head and a nose ring.

    Jennifer Farley

    CASE WORK MANAGER

    Jennifer joined Family Focus in 2023 and currently serves as a Case Work Manager and member of the Leadership Team. Jennifer holds both a Masters and Bachelors Degree in Social Work from Indiana University.

    Jennifer is passionate about helping clients rebuild their lives and values second chances. Known for her warmth and energy, she lights up every room she enters. Outside of work, she enjoys riding ATVs with her family and connecting with friends.

  • A woman with shoulder-length brown hair, wearing glasses with a colorful patterned frame, smiling, wearing a pink and white striped shirt, sitting against a blue background.

    Norma Kasinger

    THERAPY MANAGER

    Norma joined Family Focus in 2023 and serves as a Therapy Manager and Leadership Team member. She holds degrees from Indiana Wesleyan and completed her Master's in Social Work in 2024.

    After working in hospitals, Norma was inspired to become a therapist to help others navigate life's challenges. She's known for her encouragement and deep care. Outside work, she enjoys time with her family along Lake Michigan and cherishing moments with her grandchildren.

  • A woman with shoulder-length brown hair wearing glasses, smiling, against a plain beige wall.

    Mary Jo Polos

    CASE WORKER SUPERVISOR

    Mary Jo has been with Family Focus since 1999 and holds a degree in Clinical Psychology from Purdue University. As a Case Worker Supervisor, she leads a team while continuing to manage her own caseload.

    She found her calling in mental health through years of supporting friends and loved ones.

    Passionate about the healing power of relationships, Mary Jo enjoys theatre, music, and being near the water with her daughter and family.

What Makes Us Different

Certified 501(c)(3) Nonprofit

Family Focus is a mission-driven organization—not profit-motivated. Every program is designed to be effective, accessible, and affordable for those who need it most.

Locally-Focused, Community-Based

We're proud to serve the families of Northwest Indiana directly in their homes and communities. Our team understands the unique challenges local families face and provides support that reflects that understanding.

Experienced, Compassionate Staff

Our instructors and caseworkers are trained professionals in child development, family systems, and trauma-informed care. Every class and service is delivered with empathy, cultural awareness, and a focus on real-life application.

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Grow Your Career While Growing Stronger Families

Make your career matter. At Family Focus Inc, you’ll join a multidisciplinary team—therapists, caseworkers, parent aides, and support staff—united by one purpose: keeping Northwest Indiana families safe, stable, and thriving.

Why You’ll Love Working Here

  • Mission‑Driven Impact – See the direct results of your work in children’s smiles and parents’ success stories.

  • Collaborative Culture – Small, supportive teams with weekly case consults and open‑door leadership.

  • Professional Growth – CEUs and clinical supervision hours.

  • Work–Life Balance – Flexible scheduling options and competitive PTO to allow you to recharge and stay at your best.

  • Competitive Benefits – Medical, dental, vision, life, short and long-term disability options, retirement match, and mileage reimbursement for field staff.

Corporate Office

660 W Morthland Dr. Suite A
Valparaiso, IN 46385

Hours of Operation

Monday -Thursday | 7:30am — 4:30pm
Friday | 7:30am — 12:00pm

Contact Us

Call: 219-462-9200